Status Update: All Credit Union branches and our Contact Center are now open
(
regular business hours). Due to limited local phone line availability, members may have difficulty reaching us by phone.
As an alternative, members can email us securely using Online Banking or visit a branch for assistance.
Important Notice: On September 7th, Equifax announced a cyber-security incident.
Learn more here.
Important Notification: The Credit Union's debit card authorization network is experiencing an outage which is causing
many PIN-based debit card transactions to be declined in error. This issue affects ATM withdrawals and point-of-sale (merchant)
transactions which are processed as "debit". If you have an SFEFCU Visa Debit Card, choosing the "credit" option instead of "debit" at the
merchant terminal will allow the transaction to properly authorize. Our IT technicians are working diligently to resolve this issue. We
apologize for any inconvenience this may cause you and thank you for your understanding.
Status Updates
FRAUD ALERT: Please be aware that some Credit Union members have reported receiving text messages claiming fraud on
their ATM or Debit card. The text instructs member to call an 877 number to enter their card number and PIN. This is a fraud scam.
The 877 number is not a Credit Union phone number. Although SFEFCU does utilize text messaging to verify transactions, we will never
ask for your PIN. If you responded to one of these text messages, please call us immediately at 305-270-5250. If not, no further
action is required.
Important Notification: The Credit Union’s Online and Mobile Banking is currently experiencing intermittent service
delays and your connection may be unavailable. Please continue to check back periodically as our IT technicians are working diligently to
solve this issue. We apologize for any inconvenience this may cause you and thank you for your understanding.
Status Updates
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