Online Banking is safe, but there are best practices that we would like our members to use when logging on and using Online Banking
. The following are our recommendations for a safe and efficient use of any secure site that contains personal information.
- Use a strong password - It is very important that you use a strong password. Strong online banking passwords are at least seven to nine characters in length, alphanumeric, and contain at least one special character (e.g., !, @, #, $, %, etc.)
- Install security software - It is important to protect your home computers with an antivirus program and firewall. You should keep the signature files up-to-date by downloading and installing the updates on a weekly basis.
- Time & date of last access - You should check the date and time your account was last accessed. This will help you detect unauthorized access to your accounts. You can find this information at the bottom of the Account Summary page after logging into SFEFCU's Online Banking.
- Public access computers - There are risks in using computers that are accessible to the public. Computers accessible to the public may be infected with viruses and/or malicious software, such as key loggers. Please refrain from using public computers to log into your Online Banking account.
- Logout correctly - You should always logout of online banking sessions by clicking the Log Out button rather than simply closing the browser window or using the "back" key. You can find this at the top-right corner of SFEFCU's Online Banking.
The above instructions should be followed at all times when accessing your account. The instructions below are the most secure ways of accessing your account. However, they are just suggestions for those users that would like to take extra precautions with their account.
- Dedicated computer - Use a dedicated computer specifically for conducting online financial transactions. Remove all non-essential software programs and utilities from the computer. Protect the computer with a firewall and antivirus software. The computer should not be used to check email or used for general Internet usage other than to conduct financial transactions.
- Bootable operating system - Use a bootable read-only operating system to conduct financial transactions online. This means that the operating system is accessible from a read-only USB flash drive. The bootable system would be configured with only the services and applications needed to perform financial transactions. When you need to access the online banking system to initiate transfers, you would boot the read-only USB flash drive on your existing computer, or the dedicated computer established for this purpose. Any malware that exists on the computer would not impact you using the bootable flash drive.