Identity Theft
Chances are it has already happened to someone you know. The FBI has stated that Identity Theft is one of the fastest growing crimes in the United States. Identity Theft occurs when one person's identification (which can include name, social security number, or any account number) is used or transferred by another person for unlawful activities. Educate yourself on the ways people get access to your personal information and know what to do if it happens to you.

As an educational financial institution, South Florida Educational Federal Credit Union wants you to understand identity theft. The National Credit Union Administration (NCUA) has released a two part video to help you recognize and avoid cyber fraud. If you feel you are a victim of fraud, please contact your Credit Union immediately.

Here is an excellent training program from the Federal Government to help you learn about Identity Theft, Phishing, etc. Victims of Identity Theft
Identity Theft Prevention Credit Card Fraud
If at any time unusual activity is detected on your South Florida Educational VISA credit card, JHA Payment Processing Solutions will contact you, the card holder, to determine if the activity was fraudulent. Please note that sometimes these calls are made using an automated system. If you (the card holder) are unavailable, a message will be left, whenever possible, for you to call 800-411-8498 to verify recent card activity. Responding to these phone calls in a timely manner can prevent your card from being suspended while the Credit Union researches the validity of your transactions.

Visa Security Sense
Visa has a whole website dedicated to help cardholders and small businesses protect card account information and avoid payment card scams. The site named Visa Security Sense, provides cardholders tips with practical know-how for protecting account information and resolving unauthorized card use.

Highlights of the website include: "Visa's site is intended to empower cardholders with information to prevent fraud, avoid deceptive marketing practices and learn about important protections and resources available to them." - Jennifer Fischer, Head of U.S. Payment System Risk, Visa, Inc.

To report any email scams to the Credit Union send an email to

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