Fraud Safety Tips
South Florida Educational Federal Credit Union works hard to make your financial data available to you while protecting your personal information from prying eyes. We have taken great strides to prevent potential fraud by maintaining our systems and partnering with experts who we believe will provide you a safe online experience. We will never request personal information from you in an email or from our website. Also, we remind you to always help protect your Personal Identification Number (PIN) by using your hand to cover/block the number as you are entering it into the keypad. If you have any questions, please call our Member Contact Center.

If you feel you are a victim of identity theft please go to for assistance.

As an educational financial institution, South Florida Educational Federal Credit Union wants you to understand identity theft. The National Credit Union Administration (NCUA) has released a two part video to help you recognize and avoid cyber fraud. If you feel you are a victim of fraud, please contact your Credit Union immediately.

NCUA also offers a Fraud Prevention Center with guidance and resources related to fraud and scams. Protect your finances by visiting the link below:

Lost/Stolen/Denied VISA® credit cards click here.

We have put together some topics and links on ways to protect your family and avoid being a victim.

Latest Scams
Attempts to commit fraud are too prevalent in our fast pace world. At your Credit Union, we believe in taking a proactive approach to dealing with the looming threat of fraud, not only by the many security measures we take to protect you and your account, but also by giving you the tools to make you more knowledgeable of the various types of scams that may be out there.

Identity Theft
Chances are it has already happened to someone you know. The FBI has stated that ID theft is one of the fastest growing crimes in the United States. ID theft occurs when one person's identification (which can include name, social security number, or any account number) is used or transferred by another person for unlawful activities.

These scams use email and/or pop-up messages, telephone calls or text messages to deceive you into disclosing your credit card numbers, bank account information, Social Security number, passwords or other sensitive information. They may even contain a link that will install a Trojan on your phone or mobile device.

Online Banking Safe Practices
Online Banking is safe, but there are best practices that we would like our members to use when logging on and using Online Banking

Protect your Computer
One of the most important things you can do to protect your family is to secure your pc and be aware of online dangers. The federal government has created a website called On Guard Online just for this purpose.

Check Fraud
If you have a checking account or write checks, you could be a target. There has been a steady increase in financial fraud since October 1999. Normally, from October through February is the busiest time of the year for scam artists.

Wire Transfer Fraud
Wire transfers are the electronic transfer of funds from one financial institution to another. Wire transfers are the equivalent to paying in cash. Once money has been wired, it is difficult to reverse. It is important that you know the person to whom you are sending the wire. Whether it be an individual or a company, make sure they are reputable.

Card Skimming
Card-skimming is the illegal copying of information from the magnetic strip of ATM cards for the purpose of stealing the money from your bank. The scammers try to steal your details so they can access your accounts. Once scammers have skimmed your card, they can create a fake or ‘cloned’ card with your details on it. The scammer is then able to run up charges on your account.

Elder Abuse
Elder abuse involves various crimes, such as theft, assault or identity theft that strike victims of all ages. But when the victim is 65 years old or older (or a disabled dependent adult), the criminal faces stiffer penalties.

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